Testimonials

Geoff clearly takes pride in his Company and customer service is paramount to him. After a long test drive, he took the time to talk about the background of the car and the work that had been put into it. As a city-based family that does very low mileage, we just wanted a reasonably priced Petrol, ULEZ-compliant 7-seater. The 2.5L Petrol Volvo XC90, which was in mint condition when I picked it up, fitted the bill.

I just wanted to say a huge thanks to Geoff and the team on a great car buying experience... in the middle a global pandemic! Geoff made time (at short notice) for a viewing on the Saturday and 3 days later the car was on my drive! Masks, hand gel and social distancing measures were in place also, something you don’t walkways expect at a car dealership/garage! Before talking about the specific 335i that I was interested in, Geoff shared with me his background in the motor industry which clearly highlighted his passion for cars and providing an excellent experience for the buyer. I was really impressed with the detail Geoff went into when viewing the car and felt no pressure to buy, my mind had already been made up! Thanks to the Fratelli team for a smooth buying experience. I will be keeping a watchful eye on what’s available over the next couple years! Cant recommend enough. Ben

Thank you so much for taking such good care of us. The Lexus RX400 works marvels. We were pleasantly surprised with yours service and sales approach (it was 10/10). The attention to details and client care unmatched from our experience (I have bought cars in the UK, Belgium and in the Netherlands before). I would definitely recommend Hilbridge Motors Company. It was worth the trek!

Having just purchased a car from the Hillbridge Motor Company, I would like to place on record my total satisfaction with the way in which everything connected with the transaction was conducted. No effort was spared to ensure that all aspects of the sale progressed smoothly and with the minimum of trouble for us. My wife and I were treated with great courtesy and kindness, and our questions answered fully and plainly. We had an excellent test drive, with plenty of time allowed to give us a good idea of the car we considered purchasing. We were most impressed by the standard of the cars for sale, the attention to detail and condition. We are delighted with the Lexus that we bought. Clearly Hillbridge Motors under the direction of Mr Geoff Baughan is outstanding operation, providing a top grade service., which truly cares about the customer and aims to make the transaction not only easy but also enjoyable. My wife and I would like to thank Geoff and Paula for smoothing the path of the transaction. Jane Thompson & Julian Thompson

My fiancé and I found the car we wanted to buy on Autotrader, and were impressed by the clarity of the description, the garage’s website, the ease of booking an appointment, and the friendliness of Paula. When we arrive Geoff was knowledgeable and welcoming. He was transparent about his background, the business, and the vehicle itself. The test drive was relaxed and straightforward with both of us put at ease by Geoff. The sale went smoothly (which included an impromptu part exchange), with the admin and the follow up support second to none. I would recommend Geoff and Paula’s business and service to anyone looking for a car.

If you are looking to buy a car, Hillbridge Motor Company, is the place to go to. They are the most professional, honest, friendly and caring, people to deal with this. Their customer service is exceptional. I have never before been looked after so well when buying a car. They would not release the car until they were 100% satisfied with it, and gave me a luxurious courtesy car while it was being prepared. I cannot recommend them enough.

Thanking Geoff, Paula and The Team for looking after us with the purchase of our Volvo XC60. We felt very looked after the moment we arrived to have our first look right up to the home delivery service. You can tell Geoff takes customer service very seriously and loves what he does. Thanks Guys

I bought my Volvo XC90 3.2 R design from Geoff and his team in June. Great service and great car. The best car dealership I have every bought from. They worked very hard to make buying a car from them a pleasure which it was. I would always use them again in the future Thanks guys

I came across the PERFECT car At HILLBRIDGE MOTORS to meet my exacting specification - quality, reliable, sufficiently spacious and powerful, A retractable roofed convertible... one owner and VERY low mileage..., we agreed a sensible and very fair price. My exacting requirements in every aspect of preparation, were all dealt with patience, and their attention to detail was faultless, their customer service was exemplary, - nothing was too much trouble. If only other businesses were run the way Hillbridge is, the economy would be in great shape! I would unhesitatingly recommend their services to others, and would very happily buy from them again. Richard Hession

Buying my car from HillBridge was an enjoyable experience, Geoff helped me to buy the right car... no selling, no pressure...just professional advice and a great service. The XC90 is fabulous, fantastic value and condition - the best car possible for my family. I'll be back for my next car and would recommend HillBridge to anyone. James

An excellent experience all round. Had never bought an imported car before, and ignorantly had believed this to be a difficult and risky journey. The team made it very easy for us - we got the car we wanted, at an excellent price, and in very good condition. Do not be put off by the age of the car in years - barely any mileage and hardly any wear and tear. As always with a used car we had a few teething problems, but true to their word the team were right on the case resolving these immediately.

What an experience I encountered recently when purchasing a Nissan Murano during these times of hardship. The entire process ran fluidly from first point of contact to final departure with aforementioned vehicle. I traveled from Kent on the first day that the general public were given permission to travel by car in England.The time of arrival had been pre-arranged between myself and Geoff. On arrival I was met with a warm and friendly welcome and I straight away felt as if we were old friends meeting up for a reunion ! The professionalism and courteousness received from both Geoff & Paula was eye opening. The complete transparency and honestness of the couple was absolutely out of this world. I had some complicated paperwork to complete on my behalf, and Geoff proved invaluable in offering his upmost assistance.The vehicle was in pristine condition and was exactly what I had expected from the advertisement. There have been no unwelcome surprises post-purchase and I am left totally satisfied with the entire process and the vehicle purchased. Even after returning home I required much paperwork from Geoff & Paula due to my phone being rather antiquated. Paula, without question, immediately dealt with all intricacies - ensuring I received all required details and paperwork by transferring from pc to good, old paperwork via Royal Mail. This again typified the stunning effort that they both put into customer care. I have been left flabergasted that there is still a truly honest and friendly car sales organisation to be found within this country. What a fantastic find and what a lovely couple. I wish them all my best for their future. I have been left so impressed I am already spreading the good words of Hillbridge Motor Company to all my family & Friends. My only unhappy thought on the entire process is that I will not get to experience the perfect professional partnership of Geoff & Paula for a while due to having an absolute stunner of a vehicle

My Experience: What can you say ! in the 40 years I have been Buying Cars from a vast rant range of Dealers you come across a company that is probably the best ever experience Geoff (would you buy a car of this guy) ABSOLUTELY YES !!! He spends time to go through all aspects and made the paperwork simple and you drive away thinking Great Car Personnel Service and will recommend to anybody Extra thanks for taking care of the plate transfer onto the Porsche and the new set of plates Regards Tony

Hi Geoff and Paula, and Reece, Thanks for the excellent service and really making us feel valued customers. We are really pleased with the car and it has been a pleasure to meet you all. We were impressed by how friendly and professional Geoff was and this gave us confidence in the way he ran his business in terms of honesty, attention to detail and customer care. He very generously organised to help us repair some damage to a lease car that we have which saved us a considerable amount of money. He was good to his word on every occasion. We were also impressed by the Volvo XC90 that Geoff was offering and at a low mileage and a good price. We wanted to add a few extras, bluetooth connector for phone, DVD screens on the rear seats for the kids, as well as a parking camera. Again, Geoff organised this at a good price and the car was presented very well for collection and without any delay. The documentation was all up to scratch and it was clear that Geoff puts great care into making sure this is the case. The Volvo was MOTed and checked over before we collected and we could see all the work that had been done. Geoff and Paula handled everything really well and even looked after our two kids while we looked around. Geoff’s son Reece, organised to repair some body damage to the lease car we had, and did a great job. Overall we could not fault the service we received, and at all times Geoff and Paula made us completely confident that any issues would be sorted. I would recommend anyone to Geoff and Paula when looking for a quality car from a business that you can trust.

I sincerely appreciated to buy my Volvo XC 90 to Hillbridge Motor company. I am French and have just moved to UK. It is the first car I bought here... Geoff advised me in transparency and took time to make this moment very easy. The family atmosphere of the garage gives really confidence... Sure I will come back if i need to buy another car ! Best regards, Benjamin Lalande

Dear Geoff and Paula Thank you so much for taking such good care of us. We are very happy to recommend you to others and are happy for you to use the reference: Thank you, Geoff, Paula and the team at Hillbridge Motor Company for your help in finding us our perfect car. We were able to take our time looking at all the cars available, you were there whenever we had questions and nothing was too much trouble. Having taken our preferred car on a test drive, you were then happy to spend time going over the vehicle with us and advising us on the best options for the additional features we wanted. When we returned to collect the car, everything had been done to a great standard. We are very happy with the Volvo we bought from you and would recommend you to friends and family for the great service and choice you provide. Hillbridge is a family team and you made us feel like members of that family from the moment we arrived. Thank you. p.s. we recommend trying their coffee! Very best wishes Tony and Lesley Petty

To Geoff and Reece We had such an easy experience buying the RX450h from Hillbridge Motors. No pushy salesmen or constant follow ups, just a nice easy look round, a warm welcome, a test drive in our own time and fast response every time we sent an email. After all that we also bought a fantastic car in immaculate condition and the final detailing on it is superb. You can tell that Geoff and Reece are passionate about looking after you. If you want a great car, superb service and excellent after care, you MUST have a look at what is on offer at Hillbridge Motors. I could not recommend them more highly. Best wishes Angus and Bryony